Privacy Policy

1. Introduction

This Privacy Policy explains how ProDreamer Designs collects, uses, and protects your personal information when you utilize this website, engage my services, or get in contact with me.

It is prepared in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information Collected

To provide my services, manage collaborations, and deliver projects successfully, I collect and process the following information:

Information you provide directly:

Name and email address
Contact number (if provided)
Messages, enquiries, or correspondence
Business and brand details (logos, brand assets, and visual identity materials)
Project information (briefs, requirements, content, and feedback)

Information collected automatically – When you visit this website, certain technical information may be collected automatically to help improve website performance, maintain security, and optimize user experience:

IP address, browser type, and version
Device information (operating system and device type)
Basic usage data (pages visited and time spent on the website)
Cookies and similar technologies

3. Lawful Basis for Processing

I use your information only to respond to enquiries, provide freelance services, and deliver content. I may also use it to send occasional updates, comply with legal obligations, analyse website traffic, and tailor services to better meet client needs.

Consent: When you contact me via forms or agree to receive communications.
Contract: When processing is necessary to provide design services, generate quotes, or fulfill project requirements.
Legitimate Interests: To operate, secure, and improve my website and freelance services.
Legal Obligation: Where required for tax, accounting, or statutory legal purposes.

4. How Your Information is Used

I use your personal information exclusively to:

Respond to enquiries and manage client communication
Provide quotes, issue invoices, and manage freelance contracts
Fulfil and deliver design projects and collaborative tasks
Monitor and improve the performance and usability of this website
Maintain platform security and prevent misuse
Comply with UK legal, tax, or accounting requirements

5. Cookies

This website uses cookies and similar technologies to ensure proper site functionality, improve performance, and analyse basic traffic patterns:

Cookies are small text files stored on your device that help remember preferences and collect standard usage information.
You can manage or block cookie preferences at any time through your individual browser settings or via the cookie consent banner provided on the site.

6. Data Sharing

I do not sell your personal data. I may share your information with trusted third-party service providers only where strictly necessary to execute my services or comply with legal obligations. These may include:

Email, hosting, and communication providers used to manage enquiries
Specialised printers or production partners used to manufacture physical design work (such as print collateral or signage)
Secure payment or invoicing platforms used to process business transactions
Professional services, including accounting or tax support
Legal or regulatory authorities where required by UK law

All third parties are strictly contractually required to handle your data securely and use it solely for the designated purposes for which it was shared.

7. Data Security

I implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or disclosure. Access to personal information is strictly restricted to what is necessary to fulfil my professional services.

While no method of electronic transmission over the internet is completely secure, I take all reasonable, industry-standard steps to ensure your data remains protected.

8. Data Retention

I only retain personal data for as long as necessary to provide services, manage ongoing client relationships, and fulfil statutory legal, tax, or accounting obligations:

Enquiry Data: Retained for up to 12 months from the date of last contact.
Client and Project Information: Retained for 3–6 years where necessary for legal, contractual, or reference purposes.
Financial and Invoicing Records: Retained for a minimum of 6 years in strict alignment with UK tax (HMRC) requirements.

Following these retention periods, personal data is securely deleted or permanently anonymized.

9. Your Rights

I only retain personal data for as long as necessary to provide services, manage ongoing client relationships, and fulfil statutory legal, tax, or accounting obligations:

Access the personal data held about you
Request the correction of inaccurate or incomplete data
Request the absolute erasure of your personal data
Object to or restrict how your data is processed
Withdraw your consent at any time where consent serves as the legal processing basis

To exercise any of these statutory rights, please contact me directly using the details provided below. If you are unsatisfied with how I handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Changes to the Policy

This Privacy Policy may be updated periodically to reflect changes in operational practices or evolving legal frameworks. The most recent iteration will always be published on this page, taking effect immediately upon publication.

11. Contact

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact me directly at:

Email: hello@prodreamerdesigns.com

I aim to respond to all legitimate enquiries within 48 business hours, during standard working hours. Please note that communications received outside of these hours or over weekends will be reviewed on the following business day.

Updated: 21/05/2026